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  2. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  3. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    Service recovery. Service recovery is an organization's resolution of problems from dissatisfied customers, converting those customers into loyal customers. [1] It is the action a service provider takes in response to service failure. [2] By including customer satisfaction in the definition, service recovery is a thought-out, planned process of ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. List of mobile network operators in the United States - Wikipedia

    en.wikipedia.org/wiki/List_of_mobile_network...

    AT&T, T-Mobile, Verizon, Dish Wireless , and uscellular also sell SIM cards through their retail channels, both in-store and online. The top five wireless providers operate nationwide wireless networks which cover most of the population in the United States, while smaller carriers provide native network coverage across selected regions of the ...

  6. Telephone numbers in Kenya - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_Kenya

    Land line phone numbers in Kenya follow the format Area Code + Phone Number. To dial a number within an area or city, only the phone number needs to be dialled. When dialling from a different area or city, the telephone number is dialled in the format 0 + Area Code + Phone Number. When dialling from abroad, the 0 is omitted.

  7. List of mobile telephone prefixes by country - Wikipedia

    en.wikipedia.org/wiki/List_of_mobile_telephone...

    Mobile phones use geographic area codes (two digits): after that, all numbers assigned to mobile service have nine digits, starting with 6, 7, 8 or 9 (example: 55 15 99999–9999). 90 is not possible, because collect calls start with this number. xx 7: xx 8: xx 9: British Indian Ocean Territory +246: 380 7 387 British Virgin Islands +1: 284: 10

  8. Telephone numbers in Sri Lanka - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_Sri_Lanka

    Fixed line (landline) codes. Fixed Telephone numbers in Sri Lanka consist of 10-digits in the xxx y zzzzzz format where: xxx. represents the area code. All area codes begin with 0. (0xx y zzzzzz) y. represents the operator code for fixed (landline) numbers. zzzzzz. represents the main telephone number of six digits.

  9. Stingray phone tracker - Wikipedia

    en.wikipedia.org/wiki/Stingray_phone_tracker

    Stingray phone tracker. The StingRay is an IMSI-catcher, a cellular phone surveillance device, manufactured by Harris Corporation. [2] Initially developed for the military and intelligence community, the StingRay and similar Harris devices are in widespread use by local and state law enforcement agencies across Canada, [3] the United States, [4 ...