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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
In this job, you’ll analyze calls to provide companies with data that will help them improve their customer service. Do note, a PayPal account is required for this job, and the minimum age to ...
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By Christine Rochelle Online jobs are popping up across the web as technology makes it easier and easier for workers to conduct business off-site. Getting a part-time online job wasn't always easy ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...